Terms & Conditions
Last Updated: November 6, 2026
Welcome to Ultimate Kickboxing for Women (UKB), operated by Ultimate Martial Arts & Fitness Inc.
These Terms & Conditions govern your use of our website, https://ukbkickboxing.com, and related online services, communications and appointment-booking features.
By accessing or using our website, you agree to these Terms & Conditions, subject to applicable laws. If you do not agree, please discontinue using our website.
1. Website and Services
Ultimate Kickboxing for Women provides women’s-only kickboxing, fitness, personal training and related programs.
Our website provides information about our services, class schedules, membership options, promotions, appointments and business operations.
We strive to ensure all information is accurate and current. However, programs, schedules, pricing, promotions and availability may change.
Submitting an inquiry or booking an appointment does not constitute a membership agreement or guarantee availability.
2. Memberships, Payments and Bookings
Memberships, training packages and related services are subject to their respective agreements, terms and conditions.
Membership pricing, payment schedules, minimum commitments, cancellation policies, membership freezes and other contractual obligations are governed by the applicable membership agreement and Ontario law.
Any promotional offers are subject to their advertised terms, eligibility requirements and availability.
Appointments, consultations and classes may require advance booking and are subject to confirmation.
3. AI Receptionist and Automated Communications
Ultimate Kickboxing for Women uses AI-assisted technology, including Sophie, our AI receptionist powered by Replify, to assist with:
- Customer inquiries and program information
- Appointment scheduling and confirmations
- Class and membership inquiries
- Lead qualification and follow-up
- Customer service and administrative communications
Communications may occur through telephone calls, SMS messages and email.
Interactions with our AI receptionist may be recorded, transcribed or processed for customer service, quality assurance and operational purposes, with appropriate notice and consent where required by law.
Customers may request assistance from our team using the contact information provided below.
4. SMS Messaging Program
Program Name: Ultimate Kickboxing for Women (UKB) SMS Communications
Operated By: Ultimate Martial Arts & Fitness Inc.
By separately opting into our SMS messaging services, you may receive text messages relating to our programs, services and communications.
Our SMS messaging program includes two categories:
A. Marketing and Promotional Messages
With your consent, you may receive promotional text messages regarding:
- Membership offers and special promotions
- Kickboxing and fitness programs
- Special events and program announcements
- New membership opportunities
- Relevant promotional follow-ups
B. Non-Marketing and Service Messages
With your consent or where otherwise permitted by applicable law, you may receive messages regarding:
- Responses to inquiries
- Appointment confirmations and reminders
- Class scheduling information
- Membership and account-related service notifications
- Customer service communications
Marketing and non-marketing SMS consent may be requested separately through optional, unchecked consent boxes on our website forms.
Consent to receive promotional text messages is not a condition of purchasing any product, membership or service.
Providing your telephone number or accepting these website Terms & Conditions does not, by itself, constitute consent to receive promotional SMS messages.
5. SMS Frequency, Charges and Opt-Out
Message Frequency: Message frequency varies depending on your inquiries, appointments, membership activity and communication preferences. Recurring messages may be sent where you have provided the appropriate consent.
Message and data rates may apply, depending on your mobile carrier and service plan.
To unsubscribe from SMS messages, reply STOP to any supported message you receive.
For assistance, reply HELP or contact us at info@teamultimate.ca or (289) 946-2212.
You may also contact us directly to withdraw consent or update your communication preferences.
After opting out, you may receive a final confirmation message. Further communications will be handled according to your preferences and applicable legal requirements.
Carriers are not liable for any delayed or undelivered messages.
Message delivery is subject to mobile carrier networks, device compatibility and technical availability.
6. Email Communications
We may use email to respond to inquiries, send appointment details, provide service notifications and communicate promotional offers where permitted by law.
Marketing emails will include an unsubscribe mechanism where required.
You may request removal from promotional email communications at any time by contacting info@teamultimate.ca.
7. Privacy and Personal Information
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable Canadian privacy laws.
Information collected through our website and communications may be processed by authorized service providers, including Replify, ABC Glofox, Calendly and other providers supporting our business operations.
We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for their marketing or promotional purposes.
For additional information about how we collect, use, protect and disclose personal information, please review our:
Privacy Policy: https://ukbkickboxing.com/privacy-policy/
8. Website Usage and Intellectual Property
All website content, including text, images, graphics, logos, branding and other materials, is owned by Ultimate Martial Arts & Fitness Inc. or used with appropriate authorization.
Website content may not be reproduced, distributed, modified or used commercially without prior written permission, except as permitted by law.
Users agree not to misuse the website, interfere with its functionality or engage in unlawful activities through our online services.
9. Health, Fitness and Training Information
Information published on our website is intended for general educational and informational purposes and does not replace professional medical advice.
Participation in physical training and fitness activities involves inherent risks.
Customers should consult an appropriate healthcare professional when necessary before beginning a new exercise program.
Participation in classes and training services may be subject to separate membership agreements, participation requirements, waivers and applicable legal protections.
Nothing in these Terms limits rights or responsibilities that cannot lawfully be excluded.
10. Third-Party Websites and Services
Our website may contain links to external websites or services, including appointment scheduling, payment processing and membership management platforms.
These third-party services may have their own terms, conditions and privacy policies.
We encourage visitors to review those policies when using external services.
11. Limitation of Responsibility
We make reasonable efforts to maintain accurate website information and reliable online services.
However, website availability, third-party integrations and electronic communications may be affected by technical interruptions or circumstances beyond our reasonable control.
To the extent permitted by applicable law, Ultimate Martial Arts & Fitness Inc. is not responsible for losses arising solely from temporary website disruptions, communication delays or inaccurate information provided by external services.
Nothing in these Terms limits any statutory consumer rights or protections provided under applicable law.
12. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our services, technology, business practices or legal requirements.
Updated Terms will be published on this page with a revised effective date.
Continued use of our website following publication of updated Terms is subject to applicable law.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of Ontario and Canada.
Nothing in these Terms limits any consumer rights or remedies provided under applicable legislation.
14. Contact Information
For questions regarding these Terms & Conditions, our services, or our SMS messaging program, please contact:
Ultimate Martial Arts & Fitness Inc.
Operating as UKB – Ultimate KickBoxing for Women
7025 Tomken Road, Unit 23
Mississauga, Ontario, L5S 1R6
Canada
Phone: (289) 946-2212
Email: info@teamultimate.ca
Website: https://ukbkickboxing.com
Privacy Policy: https://ukbkickboxing.com/privacy-policy/